Privacy Policy

Introduction

Amazing Floors Corp ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

We collect information that you voluntarily provide to us when you:

• Request a quote for our services
• Fill out contact forms on our website
• Communicate with us via phone, email, or in person
• Schedule consultations or appointments

Personal Information

The types of personal information we may collect include:

• Name: Your full name and any preferred name
• Email Address: For communication and follow-ups
• Phone Number: For contacting you regarding quotes and services
• Project Details: Information about your flooring needs, preferences, and specifications
• Address: Service location for project planning and delivery

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing Quotes: To prepare accurate estimates for your flooring projects
• Service Delivery: To schedule appointments, perform site visits, and complete installations
• Communication: To respond to your inquiries and keep you informed about project progress
• Customer Support: To address your questions and provide assistance
• Business Operations: To improve our services and maintain business records

Who Has Access to Your Information

We limit access to your personal information to the following parties:

• Our Staff: Trained employees who need access to perform their job duties
• Service Providers: Third-party companies that help us operate our business (e.g., form processing, mapping services)

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Third-Party Services

We use the following third-party services that may collect or process your information:

Formsubmit.co

We use Formsubmit.co to process contact form submissions on our website. When you submit a form, your information is transmitted through their service to reach us. Formsubmit.co's privacy practices are governed by their own privacy policy.

Google Maps

We use Google Maps to display location information and provide directions. Google may collect information about your use of the map feature. Please refer to Google's Privacy Policy for more information about their data practices.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve our website functionality and content
• Provide personalized content

You can manage cookie preferences through your browser settings. Disabling cookies may affect some features of our website.

Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain accurate business records

Typically, we retain customer information for a period of 7 years after our last interaction, unless a longer retention period is required by law.

Your Rights and Data Deletion Requests

You have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate information
• Request deletion of your personal information
• Object to processing of your information
• Request a copy of your data in a portable format

Requesting Data Deletion

To request deletion of your personal information, please contact us at:

Email: [email protected]

Please include "Data Deletion Request" in the subject line and provide enough information to verify your identity.

We will respond to your request within 30 days. Please note that we may retain certain information as required by law or for legitimate business purposes.

Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.